Testimonials

Here's what others have to say about Julie.

"If you just set out to be liked, you would be prepared to compromise on anything at any time, and you would achieve nothing." -Margaret Thatcher

"As a CEO of a progressive, SEG based Credit Union, we compete in the shadows of many of the large money center banks in New York City. We recognize the importance of having new, fresh, and engaging ideas to excite new business development opportunities in a crowded market. We view Business Development and member engagement as the lifeblood and future of our organization. Julie Ferguson has worked with McGraw-Hill FCU for the past year developing our team's thought processes, while guiding relationships and enhancing communications. The membership and engagement continue to grow at a rate greater than many of our peers and I attribute much of our success stories to Julie's input, direction and years of experience."

Shawn Gilfedder
President & CEO
McGraw-Hill Federal Credit Union

"Julie provided an energetic presentation that inspired the entire staff. Her slide presentation was informative, yet entertaining and really opened minds to a new approach to sales & service. I was able to follow-up with continued coaching after the presentation, that I was not equipped to do in the past. We will definitely be utilizing Julie and her “Delivering Service that Dazzles” in the future for on-going sales/service support."

Rhonda Baggarley
President/CEO
Sunset Science Park FCU

Julie is absolutely the best at connecting with and engaging staff members during her trainings. She provides insightful and practical steps that can be implemented right away, and brings a real-world knowledge of how to deliver exceptional service every day. Julie’s input and guidance were invaluable to our credit union.

David Birky
VP Member Development
Interra Credit Union

What an asset we found in Julie Ferguson!! The wealth of knowledge she brought changed our entire perception of business development. Her passion for the credit union movement is apparent in all that she does. Our staff was apprehensive about a consultant, but after meeting and working with Julie everyone was enthusiastic about the possibilities.

Angie Burr
President & CEO
Palmetto First Federal Credit Union

"During the past six months, Icon Credit Union has been working together with Julie to bolster our marketing department and business development efforts. Julie's talent, experience and expertise in the financial services industry have proven to be very helpful for us. Her direction was creative, while keeping budget concerns top of mind."

John Cotner
Executive Vice President
Icon Credit Union

"Julie Ferguson was brought in to consult on and evaluate the Business Development efforts and challenges we were encountering. Through the quality time spent evaluating and coaching staff, as well as the evaluation of our process, Julie helped us formalize and create a sales oriented business development team with the expectations and measurements necessary. Our newly formed BD team is seeing tremendous success and I credit Julie with defining what Sb1 needed and helping us achieve it."

Diane Childs Heath
Vice President of Marketing
Sb1 Federal Credit Union

"Julie brings a high level of energy and engages her audiences. Believing participants say it best, comments from her 2012 Southwest CUNA Management School course include: provided great ideas for developing new business, really enjoyed the session, great – interactive class, so much fun and I really have so much to bring back to my organization."

Janine McBee
Director & Synergist
Southwest CUNA Management School

"I had a great opportunity to attend Julie’s Sales and Service training seminar here at Aspire FCU and it was absolutely motivating. Her presentation is fun and full of contagious energy. Julie’s positive philosophy and helpful suggestions are truly inspiring. I look forward to attending future sessions and applying her techniques to my job in our call center."

Kristine M. Shatkin
Member Service Representative
Aspire Federal Credit Union

"Great tips and ideas – I'm going to execute some new strategies on my SEG visits and pitch them as "how can we help you? – Great energy Julie!

Participant
Creating and Executing a Business Development Strategy
Massachusetts Credit Union League

"Julie is an excellent speaker. What I loved most was actual REAL examples!"

Participant
Georgia Credit Union Affiliates 2012 Annual Convention

"Julie did a fabulous job presenting and involving participants. Would definitely attend other training sessions she facilitates."

Participant
SEG Development Workshop
MD&DC Credit Union Association

"I am leaving with so many ideas to take back to my staff to build teamwork and loyalty, and most importantly, grow my credit union."

Participant
Southeast CUNA Management School